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your potential plus
our commitment
changes lives
FIND A SERVICE

An experienced, supportive and highly-skilled national team

At the heart of our strategy which is focused on achieving our vision, was the creation of a professional and highly-skilled national team. They oversee and support a network of well-established local services, and facilitate the ongoing investment in them, enabling them to continually improve the service offer they deliver.

Everyone in the National Care Group team works tirelessly to ensure there is absolute focus on unlocking the potential of the people we support, and also of those working within our organisation. All of our teams work with passion, commitment and transparency and have many years’ experience of working in the care sector.

Our Executive Team

Our Executive Team have many years of professional and personal experience of helping people with complex needs. They are fully committed to making the right decisions and driving our organisation forward with integrity and compassion.

James Allen
Chief Executive Officer
Karen Lewis
Chief Operations Officer
David Rowe-Bewick
Chief Financial Officer
Mike Cleasby
Quality Director
Mike Ranson
Commercial Director
Claire Leake
People Director



Our Operations Team

Our experienced Operations Team oversee that our local services provide caring, responsive, person-centred support, focused on meeting the needs of the people we help. The team are dedicated to delivering the highest quality of care, and have a thorough working knowledge of all regulatory standards, ensuring our services fully comply with and exceed their requirements. 

Alex Costa
REGIONAL OPERATIONS MANAGER - CENTRAL WEST
Jill Hopcraft
REGIONAL OPERATIONS MANAGER - SOUTH EAST
Charlotte Lumley
REGIONAL OPERATIONS MANAGER, NORTH EAST
Marie Hilton
REGIONAL OPERATIONS MANAGER - NORTH WEST
Keeley Mitchell
HEAD OF NATIONAL NEUROLOGICAL SERVICES (NNS)
Katie Fallows
REGIONAL OPERATIONS MANAGER - CENTRAL EAST
Rob Tooze
REGIONAL OPERATIONS MANAGER - SOUTH WEST & WALES
Bev Clancey
AREA OPERATIONS MANAGER, DEVON & SOMERSET
Ryan Jenkins
AREA OPERATIONS MANAGER, WORCESTER & GLOUCESTER
Jenny Havard
AREA OPERATIONS MANAGER NORFOLK & ESSEX
Karl Dickin
AREA ACQUIRED BRAIN INJURY MANAGER – NNS



Our Commercial Team

Our Commercial Team work collaboratively with commissioners, local authorities and other partner stakeholders to identify an individuals specific needs and provide solutions focused on delivering an outstanding level of care and support.

Samantha Marshall
HEAD OF REFERRALS (SOUTH WEST)
Stephen Penketh
BUSINESS DEVELOPMENT MANAGER


your potential plus our
commitment changes lives