With the publication of the Quality Account 2019 /20, Mike Cleasby, Quality Director, took the time to reflect on the achievements National Care Group have had in the past year.

Placing quality at the heart of everything it does and with a clear and compelling vision of what it wants to achieve, National Care Group has come a long way in a relatively short period of time. The organisation is committed to unlocking the potential of the individuals it supports and its staff and the Quality Account gives real evidence of how this is already being achieved.