Mike Cleasby, Quality Director, talks about how the past year has seen National Care Group implement systems and processes that will help our services provide support and develop going forward.

Placing quality at the heart of everything it does and with a clear and compelling vision of what it wants to achieve, National Care Group has come a long way in a relatively short period of time. The organisation is committed to unlocking the potential of the individuals it supports and its staff and the Quality Account gives real evidence of how this is already being achieved.