A key part of our success in the past year has been our hardworking and dedicated staff who continuously provide high quality care to the individuals we support.

Mike Cleasby, Quality Director, spoke about the importance of empowering staff and having effective channels for them to provide feedback.

Placing quality at the heart of everything it does and with a clear and compelling vision of what it wants to achieve, National Care Group has come a long way in a relatively short period of time. The organisation is committed to unlocking the potential of the individuals it supports and its staff and the Quality Account gives real evidence of how this is already being achieved.