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Katie Fallows
REGIONAL OPERATIONS MANAGER - CENTRAL EAST

Katie started her career in the industry in 2001 as a support worker in a residential home supporting individual with a learning disability. During her career, she progressed in various roles before working in operations where she had the opportunity to develop new services and to work with the team to drive the quality of the services to give good outcomes to the people we support.

In 2018 Shelton Care was acquired by National Care Group and as part of the acquisition, Katie became an Area Operations Manager and then on to be a Regional Operations Manager for National Care Group.

Working for National Care Group provided an opportunity to work as part of a bigger operations team in a growing organisation and to develop new skills.

Katie recognises the success of the services and credits this to the skills, passion, and dedication of the team. Katie is passionate about the NCG values and embedding these to get the best possible outcomes for the people we support.

Outside of work Katie enjoys spending time with her family and friends and travelling to new destinations.

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your potential plus our
commitment changes lives