Make a referral for yourself or a family member
Take your first steps towards unlocking your full potential
Our team is here to help you find the right support for your needs. They will ensure that your journey to moving into a new home or getting the support you need is an easy and positive experience.
Our person-centred approach focuses on your unique needs, preferences, and interests.


Are you looking for support or to make a referral?
Speak to our friendly team

Your next steps
- Talk to us. Call our friendly referrals team, complete a form, or email us, and we’ll start gathering all the information we need to start the process.
- One-to-one assessment. We’ll arrange a one-on-one appointment to spend time with you, your family, and any other important people. We will learn about your current situation, support and accommodation needs, and goals and ambitions.
- Explore options. We will arrange for you to visit our recommended home, meet the team who will be supporting you so you can ask questions and even meet some of the other people we support.
- A personalised support plan. We’ll produce a proposal detailing the arrangements and the support hours you require and keep you up to date every step of the way as we work with local authority funders to reach an agreement on your funding.
- Transition support. Once the funding is agreed upon, we’ll set a start date with you and begin the arrangements. Our local team will ensure everything runs smoothly.
Speak to us
We’re here to help and answer your questions. Call us on
News and Stories
We’re National Award Finalists
National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025
Lord Mayor of Stoke-on-Trent Visits Shelton Care Group
Shelton Care Group were proud to host the Lord Mayor on a tour of Regent Road and Networks Day Service.
From Supported to Support Worker
Meet Daniella, an incredible colleague who was once supported by Shelton Care Group
We’re LaingBuisson Finalists!
We are delighted to announce National Care Group is a finalist at the LaingBuisson Awards 2025