Compliments and complaints
At National Care Group, we encourage feedback, both good and bad, so that we can continuously improve and ensure that we are consistently providing high-quality care.
We take all feedback very seriously and aim to settle each one quickly and to your satisfaction.
Tell us about a problem. Let us know if we’re doing well. Share your feedback with us.
Make a referral
Speak to our referrals team
Media enquiries
Information for journalists
General enquiries
How to contact us
Speak to us
We’re here to help and answer your questions. Call us on
0333 305 1534
News and Stories
National Care Group Annual Awards 2026
A day to remember for our award winning colleagues.
Empowered to thrive at Steps
Annaliese’s inspiring journey to health, happiness and independence
Steps Transforms the Life of Robin
Robinʼs journey to confidence and independence
