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Compliments and complaints

At National Care Group, we encourage feedback, both good and bad, so that we can continuously improve and ensure that we are consistently providing high-quality care.

We take all feedback very seriously and aim to settle each one quickly and to your satisfaction.

Tell us about a problem. Let us know if we’re doing well. Share your feedback with us.

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How to contact us

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We’re here to help and answer your questions. Call us on

0333 305 1534

News and Stories

Investment at Walliscote Road Complete
06Jul

Investment at Walliscote Road Complete

Over £50k was invested, with upgrades tailored to meet the needs of the people we support

Steph’s Story: “I’m not a quiet little girl anymore”
02Jul

Steph’s Story: “I’m not a quiet little girl anymore”

Steph brings NCG's progression model of support to life

CQC Upgrades Coppice Lodge Rating
25Jun

CQC Upgrades Coppice Lodge Rating

Coppice Lodge is celebrating the recent upgrade of their CQC to ‘Good’ across all key criteria

Specialist Support at Palmarium Transforms the Life of Harry
23Jun

Specialist Support at Palmarium Transforms the Life of Harry

Thanks to specialist support at Palmarium, Harry is now leading a happy life

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