Compliments and complaints
At National Care Group, we encourage feedback, both good and bad, so that we can continuously improve and ensure that we are consistently providing high-quality care.
We take all feedback very seriously and aim to settle each one quickly and to your satisfaction.
Tell us about a problem. Let us know if we’re doing well. Share your feedback with us.
Make a referral
Speak to our referrals team
Media enquiries
Information for journalists
General enquiries
How to contact us
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News and Stories
Reducing Our Carbon Footprint
Since April 2024, National Care Group has donated 427 redundant laptops for environmentally friendly disposal
We’re National Award Finalists
National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025
Lord Mayor of Stoke-on-Trent Visits Shelton Care Group
Shelton Care Group were proud to host the Lord Mayor on a tour of Regent Road and Networks Day Service.
From Supported to Support Worker
Meet Daniella, an incredible colleague who was once supported by Shelton Care Group
