About National Care Group

Who is National Care Group?

Welcome to National Care Group

National Care Group is one of the UK’s leading adult social care providers. We support adults with learning disabilities, mental health diagnoses, acquired brain injuries, and autistic people with services across England and Wales.

National Care Group’s vision and values

Our aim is to be one of the UK’s best and most trusted support providers. Our organisation works tirelessly to empower the people we support and our colleagues to unlock their full potential.

We ensure a person’s voice sits at the heart of everything we do. Guided by our values of passion, empowerment, respect, and collaboration, we’re here to listen to and support everyone in unlocking their potential and achieving their ambitions. No goal is too big or small, and no dream is beyond reach.

A group of people sat at the beach

How we change lives

National Care Group believes that everyone should have the same opportunities to live as independently as possible. We exist to make this happen by providing high-quality, personalised support that empowers people to unlock their full potential and live their best lives.

Through a values-based recruitment strategy, we are proud to have a strong team of dedicated colleagues, many of whom have a wealth of experience and years of service. They bring passion, skills and expertise to work every day to ensure we work towards our vision. 

 

Setting high standards

We have high standards and follow the governance of our regulators, the Care Quality Commission, Care Inspectorate Wales, and Ofsted. Regulation ensures we comply with sector standards, consistently follow best practices, and strive for continuous improvement.

Our leadership team is responsible for implementing our board’s decisions and ensuring our organisation operates effectively. They have set out a long-term plan focused on delivering quality support and achieving a brighter future for all. 

A person in a wheelchair watching fireworks

Who we support

Supporting working-age adults

Support we provide

Our range of services

Commitment to quality

How we provide the best support

Make a referral

Speak to our referrals team

Speak to us

We’re here to help and answer your questions. Call us on

0333 305 1534

News and Stories

Reducing Our Carbon Footprint
17Sep

Reducing Our Carbon Footprint

Since April 2024, National Care Group has donated 427 redundant laptops for environmentally friendly disposal

We’re National Award Finalists
11Sep

We’re National Award Finalists

National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025

Lord Mayor of Stoke-on-Trent Visits Shelton Care Group
08Sep

Lord Mayor of Stoke-on-Trent Visits Shelton Care Group

Shelton Care Group were proud to host the Lord Mayor on a tour of Regent Road and Networks Day Service.

From Supported to Support Worker
05Sep

From Supported to Support Worker

Meet Daniella, an incredible colleague who was once supported by Shelton Care Group

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