In May, National Care Group brought together around 140 colleagues across four regional conferences. They were moments to pause, reflect, and look ahead together.
Registered managers, service managers and colleagues from across our support functions – including finance, commercial, marketing, people, IT and more – gathered at venues across the country over two weeks:
The theme running through each day was a simple but powerful one: every interaction matters, every decision matters, every voice matters. Together, delegates reflected on where NCG’s story began, where we are today, and where we are heading next — with a clear collective ambition to be one of the best and most trusted support providers in the UK.
Support function teams brought the story to life further, sharing insight and a clear call to action: to lead with clarity and purpose, to use feedback and data to continuously improve, and to focus on the small everyday actions that create the biggest impact.
One of the standout elements of this year’s conferences were the regional awards ceremonies – and who helped shape it. The people we support played a central role in the process, whether by being present on the day to announce winners, taking part by video, or helping to judge the finalists. It was a powerful reminder of what these awards are really about, and a moment that many delegates will not forget in a hurry.
Regional winners have now been celebrated — but the story doesn’t end there. National winners will be announced at the end of June, and we look forward to sharing those celebrations with the whole organisation.
Congratulations again to every winner and nominee. Your stories inspire us and remind us what excellence looks like every single day.
"As we reflect on another incredible series of events, I want to say a heartfelt thank you to each and every one who attended and contributed to our leadership conferences. The commitment, compassion and dedication they bring every single day is what makes National Care Group truly special. It was an honour to be in the same room as so many brilliant colleagues at the conference I attended — to celebrate what we've achieved together, to be honest about our challenges, and to look ahead with real excitement about what comes next. Every day, across every service, our colleagues are making a genuine difference to the lives of the people we support. That never goes unnoticed. The story we are building together — one of kindness, respect and ambition — is something we should all feel enormously proud of. Thank you for everything you do. Here's to the next chapter."
When you join National Care Group, you become part of a diverse and inclusive family of brilliant people. Our people do so much more than provide care and support. They make a difference daily.
National Care Group is one of the UK’s leading adult social care providers. We support adults with learning disabilities, mental health diagnoses, acquired brain injuries, and autistic people, with services across England and Wales.
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Registered office: Suite 22, The Globe Centre, St James Square, Accrington, BB5 0RE
