Our values

The values that guide us

Our guiding values of passion, empowerment, respect, and collaboration are at the heart of everything we do at National Care Group.

They guide the quality of care and support we deliver and the environments we create for both the people we support and our colleagues.

Our values support our ambitions by shaping our culture. They are the essence of our identity, they drive what we do and how we perform throughout National Care Group.

Read about the values that guide all we do at National Care Group.

Hover over the boxes below.

A person eating ice cream with two people next to her smiling

Passion

“I am proud to be part of an organisation that makes a difference”


ENERGY
ENTHUSIASM
COMMITMENT TO CARE

National Care Group will create a positive, energising and optimistic culture

Empowerment

“I want the people we support and our colleagues to be the best version of themselves”


INSPIRE
ENCOURAGE
ENABLE
SUPPORT

National Care Group will empower colleagues with the right training, development and structure to succeed.

Respect

“What I do has an impact on the lives of others”


LISTEN
ACKNOWLEDGE
PATIENCE
EMPATHY

National Care Group will honour, acknowledge and listen to colleagues.

Collaboration

“It’s important to foster teamwork, cooperation and inclusive decision making”


PARTNERSHIP
SHARE
LISTEN
COOPERATE

National Care Group will engage with its colleagues to ensure collaborative and effective outcomes.

Respect

“What I do has an impact on the lives of others”


LISTEN
ACKNOWLEDGE
PATIENCE
EMPATHY

National Care Group will honour, acknowledge and listen to colleagues.

Collaboration

“It’s important to foster teamwork, cooperation and inclusive decision making”


PARTNERSHIP
SHARE
LISTEN
COOPERATE

National Care Group will engage with its colleagues to ensure collaborative and effective outcomes.

Watch the video

Addy’s shared values and passion for making a difference are what kick-started his career as a support worker at National Care Group.

Listen to what he has to say about it.

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0333 305 1534

News and Stories

Reducing Our Carbon Footprint
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Reducing Our Carbon Footprint

Since April 2024, National Care Group has donated 427 redundant laptops for environmentally friendly disposal

We’re National Award Finalists
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We’re National Award Finalists

National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025

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From Supported to Support Worker
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From Supported to Support Worker

Meet Daniella, an incredible colleague who was once supported by Shelton Care Group

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