How our mission and values shape our culture
National Care Group’s mission and values are the heart of everything we do. They guide our success and ensure we deliver quality care and support.
Our Mission
At National Care Group, our mission is to be one of the best and most trusted adult social care providers in the UK.
Our mission is inclusive of everyone, including those we assist and our colleagues. We are dedicated to empowering all individuals connected with National Care Group, enabling them to reach their full potential at a pace that suits them best.
Our Values
We work together with passion, empowerment, respect, and collaboration as our guiding values to help people maximise their potential in every way they can.
Our values support our ambitions by shaping our culture. They are the essence of our identity, they drive what we do and how we perform throughout National Care Group.
By carefully matching a person with the support plan and accommodation that is right for them, we create the opportunities that people require to reach their full potential.

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News and Stories
Investment Transforms the Look and Feel of Elm Lodge
The people we support played a key role in the makeover of their home
Reducing Our Carbon Footprint
Since April 2024, National Care Group has donated 427 redundant laptops for environmentally friendly disposal
We’re National Award Finalists
National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025
Lord Mayor of Stoke-on-Trent Visits Shelton Care Group
Shelton Care Group were proud to host the Lord Mayor on a tour of Regent Road and Networks Day Service.