Mission and values

How our mission and values shape our culture

National Care Group’s mission and values are the heart of everything we do. They guide our success and ensure we deliver quality care and support.

Our Mission

At National Care Group, our mission is to be one of the best and most trusted adult social care providers in the UK.

Our mission is inclusive of everyone, including those we assist and our colleagues. We are dedicated to empowering all individuals connected with National Care Group, enabling them to reach their full potential at a pace that suits them best.

Our Values

We work together with passion, empowerment, respect, and collaboration as our guiding values to help people maximise their potential in every way they can.

Our values support our ambitions by shaping our culture. They are the essence of our identity, they drive what we do and how we perform throughout National Care Group.

By carefully matching a person with the support plan and accommodation that is right for them, we create the opportunities that people require to reach their full potential.

A group of people feeding a llama

About National Care Group

Find out more about us

Our values

The values that guide us

Who we support

Supporting working-age adults

Support we provide

Our range of services

Speak to us

We’re here to help and answer your questions. Call us on

0333 305 1534

News and Stories

Investment Transforms the Look and Feel of Elm Lodge
26Sep

Investment Transforms the Look and Feel of Elm Lodge

The people we support played a key role in the makeover of their home

Reducing Our Carbon Footprint
17Sep

Reducing Our Carbon Footprint

Since April 2024, National Care Group has donated 427 redundant laptops for environmentally friendly disposal

We’re National Award Finalists
11Sep

We’re National Award Finalists

National Care Group are proud finalists in the Neurological & Complex Care and National Care Awards 2025

Lord Mayor of Stoke-on-Trent Visits Shelton Care Group
08Sep

Lord Mayor of Stoke-on-Trent Visits Shelton Care Group

Shelton Care Group were proud to host the Lord Mayor on a tour of Regent Road and Networks Day Service.

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